Within Switzerland, standard shipping costs CHF 8.50. From CHF 99, shipping is free. For orders below CHF 49, shipping including the small-order surcharge totals CHF 23.50. International shipping costs a flat CHF 15.00; any customs duties and import charges are the recipient’s responsibility.

For order values below CHF 49, the shipping amount includes a CHF 15.00 small-order surcharge. It is removed automatically once your order value reaches CHF 49. The effective shipping cost is shown before purchase at checkout.

Yes. From CHF 149, you can choose a free gift in your cart from our gift selection; from CHF 249, you can choose a premium gift. One gift per order, while stocks last.

Delivery takes place within 7 calendar days. Weekends and public holidays are included.

Yes. Orders are shipped in neutral, unobtrusive packaging with no indication of the contents.

You can return unopened, unused items in their original sealed packaging within 30 days. For hygiene reasons, opened or used items such as toys, lubricants, cosmetics, lingerie and condoms are excluded from returns. Please register a return in advance through our contact form. Details are available in our terms and conditions.

Contact us within 7 days of receipt through our contact page. We will review the case and arrange an appropriate solution.

You can pay with TWINT through our payment provider PEND, as well as options including credit card, Shop Pay, Apple Pay and Google Pay. All currently available payment methods are shown directly at checkout.

As a rule, one discount code can be used per order. Whether a code applies to already reduced items or specific promotions is shown when you enter it at checkout.

You can reach us through our contact form. We will get back to you as quickly as possible.